Philippine IT/BPM and KPM Industry
The Philippine IT/BPM and KPM industry is composed of shared service facilities and independent companies: large global corporations render back-office operations at competency centers in the Philippines; third party service providers offer support to companies worldwide from the Philippines and independent Philippine companies provide services to local and international clients. With these, companies of all sizes and branches can access the right outsourcing and offshoring mix.
The Philippines presents a wide range of outsourcing and offshoring capabilities. The two main areas of expertise are — Contact Centers and BPM. In these areas, the Philippines rank among the highest worldwide according to surveys. However, substantial inroads in the knowledge process management sector are being made, with data analytics high on the agenda.
Software development, medical and legal transcription, animation, game development and engineering design have also grown steadily over the past few years.
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