Promoting the Philippine Offshoring & Outsourcing Industry in Europe.
Large-scale businesses in Europe which are into outsourcing know the qualities of the Philippines as an Offshoring & Outsourcing (O&O) destination, but what about all these small and medium sized companies (SME), which just started thinking about this opportunity — whether they get influenced by their customers to reduce costs or simply to look into the vast resources other countries may be able to offer.
They first look to Eastern Europe as it’s next door — for its accessibility, and similarities in business practices and in culture. Looking from near-shore to offshore, other locations such as India and China are prioritized over the Philippines. The reason for this is simply the lack of awareness on the service capabilities of the Philippines as one of the leading outsourcing destinations in the world.
To address this gap, several associations and government agencies with a common interest in increasing the IT/BPO-business with Europe have created “Team Europe” to promote the Philippine Offshoring & Outsourcing industry in Europe. These parties complement each other — making it a team with different specializations. The Business Processing Association of the Philippines (BPA/P) represents Philippine IT and BPO companies. The European Chamber of Commerce in the Philippines (ECCP) and the British Chamber of Commerce foster close economic ties and business relations between the Philippines and Europe / UK. From the government side, the team is supported by the Board of Investments (BOI), which helps foreign investors locate to the Philippines, the Center for International Trade Expositions and Missions (CITEM), which has the knowledge of outbound missions and trade shows, and the Commission of Information and Communications Technology (CICT), which is a part of the presidential office responsible for the development of the ICT industry, As the secretariat, the EITSC helps SMEs on both sides by bridging Philippine and European cultures.
The primary objective of Team Europe is to get the Philippines on the radar screen in Europe as a world-class partner for offshoring and outsourcing; thereby, increasing the Philippines’ share of Europe’s outsourcing market.