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Training
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Sales Training: Selling Smarter (Consultative Selling)
It's no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement.

Workshops, Workshops/Sales & Marketing
  
  
 

CRM: An Introduction to Customer Relationship Management
As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze technical and complicated systems.

Workshops, Workshops/Sales & Marketing
  
  
 

Human Resources for the Non HR Manager
This module provides an overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face,...

Workshops, Workshops/Human Resources
  
  
 

Hiring for Success: Behavioral Interviewing Techniques
This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past performance; and the stra...

Workshops, Workshops/Human Resources
  
  
 

Train-The-Trainer: The Practical Trainer
If you do on-the-job-training in your organization, this workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create tr...

Workshops, Workshops/Human Resources
  
  
 

Business Ethics for the Office
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two-day workshop will not provide you ...

Workshops
  
  
 

Problem Solving and Decision Making
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible ...

Workshops
  
  
 

Business Succession Planning
Change is a hallmark of today's business world. In particular, our workforce is constantly changing people come and go, and move into new roles within the company.

Workshops, Workshops/Sales & Marketing
  
  
 

Performance Management: Conducting Effective Performance Reviews
Performance reviews are an essential component of employee development. Someone once said, "If you always do what you've always done, you'll always get what you've always got." And, remember what the ...

Workshops
  
  
 

Performance Management: Managing Employee Performance
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This work...

Workshops, Workshops/Human Resources
  
  
 
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